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    Archived pages: 448 . Archive date: 2012-12.

  • Title: Technology for Transparency Network |
    Descriptive info: .. Learn More.. Contact Us.. Calendar.. Rising Voices.. Team.. Advisors.. Suggest a Case Study.. How to Help.. Search this site:.. By country.. Executive branch.. Judicial branch.. Legislative branch.. Political parties.. Media.. Private Sector.. Donors.. Civil society organizations.. Drag timeline to explore.. Map help.. Earliest case.. Today.. Last case.. Latest Case Studies.. Reclamos.. Location:.. Chile.. 0° 0' 0" N.. ,.. 0° 0' 0" E.. Reclamos crowdsources consumer complaints to create and publish consumer satisfaction rates for Chilean companies and government agencies.. CIPER Chile.. CIPER is an online Chilean research and information center focused on reporting and investigative journalism.. Sharek961.. Lebanon.. Sharek961 used Ushahidi to help monitor Lebanon’s 2008 elections.. Quien Paga Manda.. Costa Rica.. QuienPagaManda.. com publishes information related to customer service and consumer rights in Costa Rica.. See all case studies.. Recent Blog Posts.. Dec 07, 2012.. Day 2 of Developing Latin America 2012.. Dec 05, 2012.. Winning Applications from Latin America's Biggest Hackathon.. Dec 02, 2012.. Day 1 of Developing Latin America 2012.. Nov 29, 2012.. Developing Latin America Hackathon Draws Near!.. Nov 23, 2012.. Crowdmapping Water Contamination in Peruvian Indigenous Communities.. Nov 22, 2012.. Hackathons in Droves: How is a Hackathon Organised?.. Nov 14, 2012.. Latin American Youth  ...   world.. Currently Tracking.. 63.. cases.. Filter by Country.. Case Studies.. All.. Argentina.. Burundi.. Brazil.. China.. Czech Republic.. Ghana.. Guatemala.. Hong Kong S.. A.. R.. , China.. Hungary.. Israel.. India.. Jordan.. Kenya.. Kyrgyzstan.. Cambodia.. Sri Lanka.. Mexico.. Malaysia.. Philippines.. Puerto Rico.. Sudan.. Singapore.. Slovakia.. Thailand.. Tanzania.. Uganda.. Venezuela.. Zimbabwe.. Other Projects.. Bangladesh.. Colombia.. Croatia.. Indonesia.. Kuwait.. Liberia.. Morocco.. Panama.. Peru.. Poland.. Paraguay.. Russia.. Rwanda.. East Timor.. Tunisia.. Ukraine.. These listings are brief descriptions of projects we have not researched but that may be of interest to others in the technology for transparency field.. RosPil.. "This community aims to catch and punish the state employees who are using state purchases and calls for tender for their own personal gain.. ".. I Paid a Bribe.. “Bribed? Didn't bribe? Powerless? Victimised?.. Pollitika.. Pollitika is a collective anti-corruption blog as well as a database of public information.. See other interesting projects.. Stay up to date.. Follow @techtransparent.. RSS Case Updates.. Subscribe to Podcast.. Subscribe to the Transparency for Technology Mailing List.. The.. Technology for Transparency Network.. is a project of.. and.. Global Voices.. , and is charitably sponsored by.. OSI.. and the.. Omidyar Network.. Learn more.. Contact us.. Suggest a project.. Rising Voices Home.. Login..

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  • Title: About | Technology for Transparency Network
    Descriptive info: Home.. About.. Introduction.. The Technology for Transparency Network is a research and mapping project that aims to improve understanding of the current state of online technology projects that increase transparency and accountability in Central Eastern Europe, East Asia, Latin America, the Middle East and North Africa, Sub-Saharan Africa, Southeast Asia, South Asia, and the former Soviet Union.. The project is supported by the Transparency and Accountability Initiative, a donor collaborative that includes the Ford Foundation, Hivos, the International Budget Partnership, the Omidyar Network, the Open Society Institute, the Revenue Watch Institute, the United Kingdom Department for International Development (DFID) and the William and Flora Hewlett Foundation.. Over the past few years we have observed the formation of an expanding and increasingly global movement of technology and digital media projects aimed at promoting government transparency, accountability, and public participation in political processes.. In Kenya,.. Mzalendo.. seeks to make information more accessible from the proceedings of the country’s parliament.. In Jordan,.. Ishki.. aims to involve citizens in developing solutions to civic problems.. Vota Inteligente in Chile.. promotes government transparency by informing Chilean citizens about corruption and policy debates through the use of social media.. The Need.. As traditional media companies are forced to cut their budgets because of falling advertising revenue,.. investigative journalism.. international coverage.. are the two most common areas to be disappear.. David Simon, in.. his testimony before Congress about the death of the newspaper industry.. , said that with a vacuum of investigative journalism, "it is going to be one of the great times to be a corrupt politician.. " Meanwhile, Transparency International's 2009.. Corruption Perceptions Index.. reveals that corruption is still a severe and worldwide problem.. However, there is also growing enthusiasm about.. the use of social media as a powerful tool in promoting transparency and fighting against corruption.. But how does the use of technology to promote transparency differ across regions, cultures, and types of governance? What skills and expertise are missing from the current technology for transparency projects? What types of relationships have they formed with media, government, and civil society organizations to increase their impact? We will document in-depth as many technology for transparency projects as possible to gain a better understanding of their current impact, obstacles, and future potential.. The Team.. Global Voices has long been reporting about uses  ...   possibility of accomplishing their stated objectives.. The projects demonstrated collaborative approaches or had the potential to develop them.. This refers to whether the projects appeared capable of establishing links with other actors who could boost or accelerate the objectives of the projects.. In some cases, collaborative strategies are already in place; in others cases, they do not yet exist, but the projects seem capable of eventually developing them.. This research did not intend to evaluate the impact of each one of these projects nor did it conduct an in-depth analysis of each project within its local context.. The objective of the research was rather to collect a sufficiently large sample of projects to document current trends and show a snapshot of the current state of the field.. The Results.. We realize that these are busy times and that few readers will be able to read all of the thorough case studies, background discussions, and tool profiles that we publish.. For this reason we have created a podcast that features short interviews with leaders of some of the most interesting technology for transparency projects that we come across.. You can.. click on this link.. to subscribe to the podcast in iTunes.. In May 2010, we also published a.. traditional PDF report.. that reviewed our first 37 case studies and highlighted the most innovative and effective tools and tactics related to technology for transparency projects.. A second report will be published in late 2010 that expands upon these conclusions based on our.. second phase of research.. Our research will complement and collaborate with the work being done by like-minded mapping, discussion, and toolset projects including.. ParticipateDB.. Participedia.. , the.. International Association for Public Participation.. National Coalition for Dialogue Deliberation.. ePractice.. MobileActive's mDirectory.. LocalLabs.. For years now there has been an.. ongoing debate.. about whether the Internet is good or bad for democracy.. But we have few case studies and even fewer comparative research mappings of Internet-based projects that aim to improve governance, especially in countries outside of North America and Western Europe.. Hopefully the Technology for Transparency Network will lead not only to more informed debate about the Internet's impact on democracy, but also to more participation and interest in projects that aim to empower and improve the livelihoods of citizens who were previously excluded from political participation..

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  • Title: Contact | Technology for Transparency Network
    Descriptive info: Contact.. You can leave a message using the contact form below.. Your name:.. *.. Your e-mail address:.. Subject:.. Category:.. - Please choose -.. Bug Report.. Feedback.. Message:..

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  • Title: Calendar | Technology for Transparency Network
    Descriptive info: Know of a technology for transparency-related event or date you think we should take notice of?.. with the date, location, and details so we can add it to our calendar..

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  • Title: Team | Technology for Transparency Network
    Descriptive info: Project Leaders.. Renata Avila.. is a lawyer, human rights activist and the country lead of.. Creative Commons Guatemala.. She has worked with the.. Rigoberta Menchu Tum Foundation.. , Harvard University, the.. Public Voice.. , and Women in International Security.. She is a contributing writer at.. OpenNet Initiative.. Renata's interests include shared culture, open education, free culture and human rights in the digital environment.. Renata served as a researcher during the first phase of the Technology for Transparency Network.. Twitter:.. @avilarenata.. Rebekah Heacock.. is blogger, traveler and aspiring polyglot who lives in Boston.. She previously lived and worked in Uganda, where she co-developed and directed a series of conferences on post-conflict development for American and African college students, and in Kansas, where she was a web producer for a local newspaper.. She has a BA in Russian literature from the University of Kansas and a Master of International Affairs from the Columbia University.. School of International and Public Affairs.. Since 2007 Rebekah has researched Internet censorship and the global blogosphere for Harvard University's.. Berkman Center for Internet Society.. Rebekah also.. covers the Ugandan blogosphere for Global Voices.. and writes about technology, aid and development at.. Jackfruity.. Rebekah served as a researcher during the first phase of the Technology for Transparency Network.. @rebekahredux.. Editorial Advisor.. Hazel Feigenblatt.. is Media Projects Director at.. Global Integrity.. and an award-winning investigative journalist and former Washington correspondent.. Her reporting of government procurement and banking practices has been recognized on three occasions with the top journalism award in Costa Rica, where she worked for the leading daily newspaper.. La Nacion.. She has a Master’s degree in Public Affairs Reporting from the Univerisity of Maryland, a Master’s degree in Political Science and a B.. in Communication, both from the Univeristy of Costa Rica, and was a 2002-2003 Humphrey Fellow.. She’s a blogger in Costa Rica’s main financial publication.. El Financiero.. and created a.. website about consumer education and complaints.. @HazelFeigenblat.. @quienpagamanda.. Researchers.. Sopheap Chak.. is a graduate student of peace studies at the International University of Japan.. Meanwhile, she is also running the.. Cambodian Youth Network for Change.. , which mobilizes young activists around the country.. She is a contributing author at Global Voice Online and UPI Asia Online.. She was previously advocacy officer of the.. Cambodian Center for Human Rights.. (CCHR) where she helped lead the "Black Box Campaign" to fight against police corruption in Cambodia.. In 2006 CCHR activists - including president Kem Sokha - were arrested.. That is when Sopheap began working on projects to fight corruption and foster free expression.. @jusminesophia.. Jakub Górnicki.. Jakub Górnicki is a freelance journalist and photographer.. He frequently blogs about new media tools for journalists at.. KosmoReporter.. and hosts the online live video talk show,.. KosmoShow.. Jakub is the head of corporate development for Mixxt, a European web-based company, and recently organized an.. event.. in Poland with Anne Nelson to discuss the role of new media in conflict reporting.. @kosmo.. Victor Kaonga.. is a Malawian radio journalist who has worked at.. Trans World Radio.. since 1999.. He holds a bachelor of social science from the University of Malawi and an MA in Global Journalism from Örebro University in Sweden.. He teaches broadcast media at the Malawi Institute of Journalism and is interested in researching the impact of information and communication technologies on local communities in a globalized world.. Victor is a contributing writer at.. Global Voices Online.. He is based in Malawi’s capital Lilongwe with his wife and four children.. @victorndagha.. Sylwia Presley.. is a blogger, photographer and activist currently working in word of mouth marketing, but soon moving to social media marketing for the non-profit sector.. Originally from Poland, she studied communication and linguistics in her homeland and in Budapest.. Since 2006 she has been based in the UK.. She is studying marketing at Oxford College of Marketing and is an advocate of social media for a change.. , and the editor of.. Global Voices in Polish.. She has organized numerous events including.. Oxford Twestival  ...   2007 she has been researching how governments can promote transparency, accountability and participation through the use of information and communication technologies.. From September 2008 until December 2009 she participated in.. research on citizen participation in local governance throughout Latin America.. @manuellamr.. Claudio Ruiz.. is the president of the NGO.. Derechos Digitales.. and a Chilean Creative Commons public leader.. He graduated in law from the University of Chile, where he specialized in fundamental rights and new technologies regulation.. Has been a professor of Theory of the Constitution and Fundamental Rights at Andrés Bello National University and is currently a professor of Digital Journalism at the Mayor University in Santiago, Chile.. Claudio is a consultant on free software and intellectual property regulation for the Inter-American Development Bank, for the National Council of Domain Names and IP Numbers, and for the National Committee for the Digital Strategy of Chile.. Alexey Sidorenko.. was born in Moscow and graduated from the Moscow State University.. He is currently writing his Ph.. D thesis there while simultaneously writing his MA thesis at the Warsaw University, Poland.. Alexey worked at the Carnegie Moscow Center from 2005-2008 in the "Society and Regions" program.. Since May 2010 he has worked as an editor of the Global Voices.. RuNet Echo.. project.. Namita Singh.. Namita Singh is a researcher and consultant focused on participatory media.. She studied mass media and mass communication at Delhi University and has a Master of Arts in Social Work from the Tata Institute of Social Sciences in Mumbai.. She is currently consulting.. Video Volunteers.. Global Fund for Children.. , and writing a toolkit on Girls' Media in India based on an innovative Youth Media project that was undertaken with 30 girls in 2 different locations in India.. @nsbiswas.. Carrie Yang.. Carrie Yang is a a postgraduate student studying new media at the Chinese University of Hong Kong.. Her focus of research is on citizen journalism and new media product development.. She studied English at Guangdong University of Foreign Studies in Guangzhou, China.. She was previously an executive assistant at.. CultureFish Media.. Pitchengine Asia.. where she organized.. events.. related to digital media in Hong Kong and mainland China.. @Carrie_Young.. Reviewers.. Patrick Kpikpi.. holds bachelor of arts from the University of Ghana and a diploma in Public Relations/Advertising and Journalism from the Ghana Institute of Journalism.. He is the founder and CEO of Media Systems Technology, a media consultancy and Internet solutions provider based in Accra.. Patrick previously worked as the Public Relations Officer of Network Computer Systems, Ghana Dot Com, and the Internet premier in West Africa between 2000 and 2005.. He was the project manager for the.. Africa Elections Project.. in 2008 and currently manages the.. Ghana Schools Project.. , which provides new media training to Ghanaian schools.. Victor Ngeny.. trained as a journalist at Uganda Pentecostal University and is currently the Blogger Training Officer at.. WildlifeDirect Inc.. He also handles social media promotion of WildlifeDirect through Facebook, Twitter and many of the other social networking platforms online.. Victor is into all things digital, online and mobile and tries to find out ways of using them to better himself and his society.. When not online, he dabbles in poetry and rugby and a cold drink once in a while.. @ngeny.. Preetam Rai.. is an educator, event planner, and passionate blogger with broad experience throughout South East Asia and China.. He was formerly the.. editor for South East Asia at Global Voices.. and has participated in.. dozens of barcamps, conferences, and workshops.. about digital media.. Preetam works with educational institutions across East Asia, helping teachers and students use technology for collaboration and engagement.. @preetamrai.. Laura Vidal.. is a Venezuelan studying Science Education in Paris, France.. She blogs at.. Sacando la Lengua.. about languages, literature and interactions in society, and deeply believes in the uniqueness and importance of every culture and in the study of them as a mirror to our own.. and previously she was a columnist for.. Tal Cual.. , a Venezuelan daily newspaper..

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  • Title: Advisors | Technology for Transparency Network
    Descriptive info: Fabiano Angélico.. Fabiano Angélico is the projects coordinator at.. Transparência Brasil.. His post-graduate research includes ".. Transparency, Accountability and Fight against Corruption.. " at the University of Chile.. He is currently completing a master's degree in.. public administration at the Fundação Getúlio Vargas.. in São Paulo, Brazil.. Fabiano served as a.. reviewer.. during the first phase of the Technology for Transparency Network.. @fangelico.. Michael Anti.. is a Chinese journalist and researcher with broad international experience.. Most recently he worked as a researcher at The New York Times Beijing bureau.. He graduated from Nanjing Normal University in 1995 where he majored in Industrial Electrical Automation, but turned to journalism in 2001.. He has been a commentator for the.. Huaxia Times.. , correspondent of the 21st Century World Herald, war reporter in Baghdad in 2003, researcher at The Washington Post Beijing Bureau, columnist for the Southern Metropolis Daily, and publisher of the.. Far and Wide Journal.. He is the recent recipient of a.. Wolfson press fellowship.. at Cambridge University and.. Nieman Fellowship.. at Harvard University.. @mranti.. Tony Bowden.. is the international agitator for.. mySociety.. , the UK-based organisation that created.. TheyWorkForYou.. WhatDoTheyKnow.. FixMyStreet.. , etc.. His role is to encourage and enable other groups and individuals to build similar transparency and accountability projects in their own countries, with a special focus on.. Central and Eastern Europe.. He has been building web sites since before Netscape existed,.. blogging since 2002.. , and founded several of Northern Ireland’s leading internet companies before relocating to Estonia in 2006.. @tmtm.. Alfredo Gonzalez.. Alfredo González Briseño.. is a Junior Professional Associate that has worked at the World Bank since 2008, when he joined.. WBI's governance data and diagnostics team.. He has done research on several governance and anticorruption related topics and has worked on governance diagnostic projects.. A Mexican national, Alfredo has a BS in Industrial Engineering from Universidad Panamericana, and a Masters of Public Policy with a concentration in Public Administration from Georgetown University.. He writes regularly about technology and transparency at the World Bank's ".. Governance Matters.. " blog, and also writes in Spanish at.. México desde Aquí.. Felipe Heusser.. is the director and founder of.. Fundación Ciudadano Inteligente.. ("Smart Citizen Foundation"), a Chilean-based NGO which promotes Transparency and accountability in Latin American Politics by collecting data and delivering it to citizens through the web and the use of web applications.. He is also a Ph.. D.. candidate at the London School of Economics where he is.. researching.. freedom of information regulation and its impact on political accountability.. Felipe is also a Lawyer graduated from the Pontificia Universidad Católica de Chile, and holds a Master degree in Public Policy from the London School of Economics.. Previously he was a consultant for Chile's Ministry of Foreign Affairs and a senior advisor to the Vice-Minister of Labour.. @fheusser.. Anne Nelson.. teaches ".. New Media and Development Communications.. " at Columbia University where she specializes in  ...   Fine Arts in Berlin in 2005.. He blogs at.. Space for Transparency.. Accountability 2.. 0.. @georg_neu.. Pippa Norris.. is the McGuire Lecturer in Comparative Politics at the.. John F.. Kennedy School of Government.. , Harvard University.. She has also served recently as the Director of the Democratic Governance Group at the United Nations Development Program in New York.. Her research compares public opinion and elections, democratic institutions and cultures, gender politics, and political communications in many countries worldwide.. A well-known public speaker and prolific author, she has published almost forty books.. Ory Okolloh.. is a blogger and open-government activist.. She co-founded.. Ushahidi.. , a civic website that tracks the performance of Kenya's Parliament.. Ory graduated summa cum laude with a B.. degree in Political Science from the University of Pittsburgh, and graduated with a J.. from Harvard Law School.. She was previously a Chayes Fellow at the.. World Bank’s Department of Institutional Integrity.. and currently lives in Johannesburg, South Africa.. Her.. talk about becoming an activist is available on TED.. @kenyanpundit.. Tiago Peixoto.. is a PhD researcher at the.. European University Institute.. in Florence, Italy.. His main research interests are related to identifying factors that contribute to successful policies aiming at reinforcing political participation, such as the role of institutions in participatory engineering or the use of Information and Communication Technologies on democratic procedures (e-democracy).. Tiago has been involved in pioneering work concerning Participatory Budgeting and also on e-democracy experiences at the local level funded by the European Commission.. Among other publications, he is co-author of the World Bank / OECD joint publication ".. Beyond Public Scrutiny: A Stocktaking of Social Accountability initiatives in OECD countries.. ".. Tiago is also also a research coordinator of the Electronic Democracy Centre in Zurich and e-democracy advisor to the Brazilian House of Representatives.. @participatory.. Enrique Peruzzotti.. is a professor of Political Science at.. Di Tella University.. in Buenos Aires, Argentina and a visiting professor at the doctoral program in social sciences of.. FLACSO.. in Ecuador and Uruguay.. He received his Ph.. in sociology from the New School for Social Research in New York City in 1996.. His research concentrates on issues about democratisation in Latin America, more specifically, on the role played by civil society at strengthening and improving representative institutions.. He co-directed a project on the politics of social accountability, which was funded by Ford and the Tinker Foundation, which analysed the emergence of a novel set of civic initiatives organised around demands for accountable government.. In the past years, he initiated a regional research project on the changing nature of representative democracy in the region supported by the Ford Foundation and participated on a research project directed by Prof.. J.. Grugel on global governance tools and domestic advocacy.. He is currently a.. Guggenheim Fellow.. where he is writing a book tentatively titled "Representation as Mediated Politics: Rethinking the linkages between participation and representation in Latin America.. Add new comment..

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  • Title: Suggest a Case Study | Technology for Transparency Network
    Descriptive info: The Technology for Transparency Network seeks to document and map online technology projects that promote transparency and accountability in both government and private sector activities.. Do you know of a project you think we should document? Let us know using the form below!.. Loading..

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  • Title: How to Help | Technology for Transparency Network
    Descriptive info: This is a collaborative research project: we are open to the participation and input of anyone interested in the intersection of technology and good governance.. If you have suggestions for case studies that we should document and evaluate please get in touch via our.. suggest a case study page.. subscribe to our RSS feed.. for newly published case studies and..  ...   field.. Please follow us on Twitter.. in English.. or.. in Spanish.. to receive extra updates about daily news and information related to technology for transparency.. If you would like to engage in debate and discussion about the application of technology to improve governance in countries outside of North America and Western Europe, please.. subscribe to the Transparency for Technology mailing list..

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  • Title: About | Technology for Transparency Network
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  • Title: Reclamos | Technology for Transparency Network
    Descriptive info: Projects.. Posted by.. on Feb 08, 2011.. Quick Look.. URL:.. http://www.. reclamos.. cl/.. Founders:.. Rafael Bravo.. Language:.. Spanish.. Beginning Date:.. May 1, 2007.. Annual Budget 2007:.. $0.. Annual Budget 2008:.. Annual Budget 2009:.. Annual Budget 2010:.. How many unique hits per month?:.. 960000.. Project Scale:.. National.. Actor:.. Private sector.. Function:.. Government services.. Types of Tools:.. Collect data.. Visualize.. Connect and engage.. Traditional.. Chile.. Context.. cl is a collaborative website that uses crowdsourced consumer complaints to create and publish consumer satisfaction rates for Chilean companies and government agencies.. In practice, Reclamos (the Spanish word for “claim”) is a web platform that intelligently groups the negative opinions of users of certain services in order to achieve greater transparency in the consumer market and to exercise a kind of distributed control over commercial conditions and business practices in Chile.. cl receives complaints from users and keeps a database of each complaint’s origin, the identity of the user, and the type of claim.. Random human oversight by a team of volunteers aims to prevent the publication of false claims and content not pertaining to the objectives of the website.. The system is based on free software that tags companies with regular consumer problems.. While Reclamos.. cl is configured as a collective system of claims, over time it has evolved into an important tool for consumer awareness in Chile.. The project’s aggregate indices show trends with respect to consumers’ rights for both private companies and state enterprises, and these trends are often taken into account by companies who hope to improve their pro-consumer practices.. In addition, Reclamos.. cl has informal links with traditional media to support the distribution of the aggregated results.. The platform has become an important point of reference for the implementation of consumer rights by government agencies that deal with these matters, such as the National Consumer Service.. Interview.. Tell me a little about your project.. :.. My name is Rafael Bravo, and I am the founder of Reclamos.. The initial goal was only to record.. Then you start to find out about the difficulty of access to information and the lack of space for filing complaints.. In addition, it allows you to find out about others experiences.. The platform is based on free software that allows the public to respond to a problem immediately and without a mediator.. An important attribute is that it’s very simple, focused on people who do not always use the Internet.. The system categorizes the experiences from one institution or field.. That makes it a kind of collective discourse on a very special dynamic.. What s your vision for the project?:.. The first objective was to register cases of personal complaints with corporations, taking into account how difficult it is to access to certain commercial information, and to create a place to quickly publish these complaints.. Later, we saw a need for greater participation on the part of both consumers and companies.. For two  ...   sector is more aware of this, but has not been much more supportive.. The first difficulty is this: negative perceptions and a lack of openness.. In the beginning, companies shunned the process.. Now as more claims are registered, they’re more interested in fixing things.. What is your civic role?:.. We have not had a close relationship with SERNAC (Governmental National Consumer Service).. It’s difficult to connect with them without any formal alliance, despite their proximity and good disposition.. Has your work been replicated?:.. We talked with people in Argentina, Uruguay and Ecuador, supporting more technical than legal issues.. In Ecuador we got the feeling that it was more of a future-term relationship.. Similar sites like.. Get Satisfaction.. and others in the United States exist, but they are not connected to us.. Is your work a replication of another project?:.. Not really.. When we started there was no expectation that what has happened with Reclamos would happen.. In terms of consumption, there is lack of space for expression, and people wanted to express themselves.. There was no advertising; just a natural phenomenon of people’s trust.. What transparency/accountability organizations do you work with?:.. We have a close relationship with some traditional media that use our cases and in some way have helped to legitimize us, but everything has been completely informal.. Further Questions.. Can you give a little more detail about how the system works, from entering the claim until it is processed?.. In short, the focus is on an automated system.. Usually, people find us via Google.. We provide a form that they complete with personal data, permission to contact them, and the claim itself.. Then there are algorithms that classify the content.. If other people leave comments, the claim gets more prominence.. Anyone can write to the author of a claim.. The relationship with the press is more back-office, delivering data about people who have given us permission to contact them.. The idea is that it is an extremely simple, horizontal, and transparent process involving only one or two steps.. Reclamos is primarily an online tool.. What is the relationship with the traditional consumer complaint system?.. Our users are generally older people affected by a purchase or service, not young people or people directly related in a day-by-day basis with technology.. On the other hand, the help of the press has been valuable in several ways.. The press helps publicize some cases, so there is great impact.. Digital tools accelerate the process of change, but in the real world it takes longer.. It costs to grow.. Share.. Comments.. Post new comment.. E-mail:.. The content of this field is kept private and will not be shown publicly.. Homepage:.. Comment:.. Web page addresses and e-mail addresses turn into links automatically.. Allowed HTML tags: a em strong cite code ul ol li dl dt dd img h1 h2 h3 h4 h5 pre.. Lines and paragraphs break automatically.. More information about formatting options..

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  • Title: Chile | Technology for Transparency Network
    Descriptive info: Vota Inteligente.. Vota Inteligente aims to use technology provide Chilean citizens with more information about their elected officials..

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